Question 1

How do I hang a Sukkah Banner decoration in my sukkah?

Accepted Answer

It's very simple!  All Sukkah Banners include nickel grommets (basically a hole surrounded by a metal ring) in each corner. Wider banners also include grommets along the top and bottom edges.   For most sukkahs we recommend using heavy duty plastic zip ties or cable ties for an easy installation. You could find a good selection at Amazon.com if you're not comfortable shopping at a hardware store such as Home Depot or Lowes.   Simply insert the zip tie (or other hanging method) through a grommet and loop it around a pole, slat or beam of your sukkah. You might need a 12-18 inch zip tie, depending on the structure of your sukkah. We've also seen customers loop zip ties around hooks or nails attached to a sukkah wall or beam.  Use as many grommets as possible - at least on the top and sides - to even out any stress on each grommet hole and for a more secure installation. Attaching the banner only from the 4 corners is not recommended. You don't need to use the bottom grommets, but you may want to secure the two bottom corners to prevent movement.               You could also hang Sukkah Banners using "s-hooks" which you could buy at a hardware store or home center, or of course from Amazon.com. An s-hook could hang from a horizontal sukkah pole or beam across the top of your sukkah, or from a hook, nail, or screw attached to a wooden sukkah wall or panel.           One person alone could hang a banner, but because they are so ginormous, it's sometimes easier if you have a helper.

Question 2

How do I hang Sukkah Banners from a wood or fiberglass panel?

Accepted Answer

Do you have a "Gevurah"-style, or wooden or fiberglass panel sukkah? Your sukkah might not have horizontal poles or beams to loop zip ties around but you could still easily hang a Sukkah Banner.     One method is to attach s-hooks to the (wooden) sukkah wall using screws, nails, or small hooks. You could also use s-hooks if you have wood beams to support schach. Customers also have had great success using 3M Command hooks attached to a fiberglass or wood panel. Follow 3M's instructions to stick the hooks to the sukkah panel, then hang the Sukkah Banner by placing the grommets over the hooks. Use a hook for each grommet across the banner top. After sukkot you could remove the hooks from the panels or leave them attached for next year.

Question 3

How are Sukkah Banners constructed?

Accepted Answer

Sukkah Banners are durable, non-porous, 13 oz. gloss vinyl designed for the outdoors. Banners feature heat welded hems on all sides for durability and added strength.  One-inch nickel grommets (those are the metal-framed holes) are installed, over reinforced hemmed edges, in each corner and along the top and bottom.  Ultraviolet-resistant inks provide vibrant, long lasting colors and prevent fading from exposure to sunlight.

Question 4

How good is the quality?

Accepted Answer

You'll be impressed with the super high quality.  From the outdoor vinyl to the UV resistant ink to the hemmed edges to the nickel grommets...  All top quality materials and construction.  Sukkah Banners are built to last many years.

Question 5

Will the ink run in the rain?

Accepted Answer

NO!

Question 6

Will the Banner rip or crease?

Accepted Answer

NO!  After Sukkot, be sure to carefully roll - don't fold - the Banner and store in the original shipping tube.

Question 7

Will the Banner blow away with the wind?

Accepted Answer

Not if you hang it properly (and that's easy to do).

Question 8

How do i clean and store a Banner after Sukkot?

Accepted Answer

Keep the original shipping tube and use it to store and protect your Banner for the off-season.    First make sure the Banner is clean and dry before you prepare it for storage.  You can wipe your Banner clean using lukewarm water or a mild detergent.  Use a soft cotton towel or cloth.  Avoid abrasive cleaning pads.  Don't use strong detergents or other cleaners.    Roll up the Banner and store in the shipping tube. Never fold the Banner.  Do not store your Banner in a humid, moist or hot environment.

Question 9

How big is a Sukkah Banner?

Accepted Answer

Large.  Very large.    Banners vary in size from big to ginormous.  Actual width and height measurements of each Sukkah Banner are displayed in the online catalog.   Some banners span the full width of a 6- or 8- foot wide sukkah wall.

Question 10

Where are Sukkah Banners printed?

Accepted Answer

All Sukkah Banners are printed in the USA.

Question 11

Where can i buy a Sukkah Banner?

Accepted Answer

You're in the right place!    Sukkah Banners are available exclusively at our online store.   These unique Sukkah decorations are not sold anywhere else.

Question 12

How much is shipping?

Accepted Answer

Ground shipping is always free.    And usually very quick. Orders to NY, NJ, PA, MD and surrounding states are usually delivered within two business days.

Question 13

Where do you ship?

Accepted Answer

We ship Banners to the 48 contiguous United States and Washington D.C.  At this time we are not shipping orders to Alaska, Hawaii or anywhere outside the USA.   Please provide a street address for delivery.  UPS does not deliver to post office boxes.

Question 14

What about sales tax?

Accepted Answer

Taxes are annoying but sometimes unavoidable.   We charge sales tax only on orders shipped to New Jersey.

Question 15

When will i get my Banners?

Accepted Answer

Most orders ship within 3 business days via UPS or FedEx Ground.  Once the order ships, delivery timing is in the hands of the carrier.  We will provide a tracking number after your order has shipped.  We cannot guarantee a delivery date.  Please be patient and allow the anticipation to build as you wait for the delivery.   Estimated delivery times (sorry, no guarantees): CT/IL/MD/MI/MN/NJ/NY/PA/TN/VA/WI  4-6 business days FL/GA/MA/MO  5-7 business days AZ/CA/CO/WA  6-9 business days

Question 16

How do I return my order?

Accepted Answer

You don't. And you won't want to.   If there is a problem with your order, such as you received the wrong item or there is a manufacturing defect, please contact us as soon as possible so we could make it right. We won't leave you disappointed.   Otherwise, all sales are final.    Due to the seasonal nature of our business, we do not accept returns or exchanges. We know that may be disappointing to you, but we're confident you will want to keep your Sukkah Banners and order more. We have many repeat customers.

Question 17

I received an extra Banner I did not order. How do I return it?

Accepted Answer

Congratulations!   We select random orders to receive a free gift... A bonus Sukkah Banner to express our appreciation for having you as a customer.   Keep it for yourself or give it to a friend. Maybe donate it to a community sukkah. It's your choice what to do with your gift, but please do not send it back to us.

Frequently Asked Questions